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JoySinger's IDs - Contact us

The following is our only e-mail address for interactions between us and the customer. Any change will be posted on this page.

joysingersids@gmail.com


You can use the above email address to ask and receive information pertaining anything relating to this website.

If you wish to receive a quotation or place an order, please make sure to visit the How to order section first; thank you.

If you contact us and do not receive a reply, make sure to check your "spam" folder or any other folders you have in your e-mail.

ATTENTION to AOL e-mail users If you use an aol.com e-mail address to contact us, be aware that AOL prevents our e-mails from reaching you either by blocking our replies or sending them in your "spam" or any other folders you may have and rarely check.

In order to ensure that our replies reach you in a timely manner, we beg you to either use another e-mail provider (Gmail, Yahoo, etc.) or, if you wish to stick to AOL, to add the above stated e-mail address to your contact list and check your "spam" folder or any other folders you have in your e-mail for our replies.


Messages sent to e-mail addresses other than the one stated above may not be received and will be disregarded. All communications must be addressed to the above stated e-mail address. We do not monitor any other email address, so we beg you to send e-mails only to the above address in order to prevent any miscommunication.
Please note that any other e-mail address(es) we may have do/does not necessarily return an automatic reply: if you send an e-mail to any address different than the one specified above, you may not receive any reply at all (and your e-mail(s) will be disregarded).

We operate in the UTC+1 time zone and we strive to reply in a short and timely manner, although, due to the time difference between your time zone and ours, we may take up to 24 hours to reply. You can also check our operational status (displayed in the top right corner of each webpage) in order to make sure we are open for business and activities are not suspended. In this last case, the operational status will be changed accordingly and, when available, appropriate notice will be provided via JS Newsletter. An automtic reply may also be set for the e-mail for the duration of the suspension of activities if required.