To receive a quotation for a prosective order, to place an order or to get started with one, please proceed as follows:
Send an e-mail to the appropriate e-mail address displayed in the Contact us section and specify the following 5 points to receive a calculation of the order's total:
- Main item(s): website link of the main item(s) you want to order. If the item you're looking for is not available on the website, send us a reference picture of it. If a webpage contains multiple items, specify also the additional identifiers, E.G.: matrial / type / rank / etc.
- Additonal option(s) (if available and required, such as "customization"): if required, make sure to include any advanced customization option(s) (such as photo editing, etc.) and/or any accessory for IDs and badges. If "customization" is required, we will also need the customization form (you can submit it when you prefer).
- Preferred shipping method: all orders are shipped with regular shipping as a standard. If you prefer courier shipping instead, please specify it and make sure to provide at least the city, ZIP code and country of the destination so as we can check the actual shipping rate. Generally speaking, regular shipping is slow and inexpensive and courier shipping is fast but expensive. Further and more detailed information about shipping methods and shipping rates/handling fees can be found under the Shipping section and Paragraph 4. of our TOS.
- Preferred payment method: we accept payments via different methods and some involve payment fees, therefore we need to know from the start how you'd like to pay. You can find out more about available payment methods under Article 2.1. of our TOS, but you may also check our FAQ page to find out what payment method is best for you. At the present time direct credit/debit card payments can be processed only via Western Union or Ria Money Transfer.
- Other requests: any additional request(s) you may have.
We will then get back with a break-down of the order's total. Once you confirm you wish to proceed, we will provide the appropriate payment instructions so as to send out the payment and finalize the order.
If you have any questions at all about the ordering process feel free to contact us, we'll be glad to help out.
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